FAQ's

1 How is DWEM Hospitality licensed?

DWEM Hospitality is licensed by the business operator (ALFATEC) to a named user of the solution.

2 What is the cost of using the DWEM Hospitality solution?

For information on pricing please contact us.

3 What is included in the cost of using the DWEM Hospitality solution?

The cost includes the unlimited right to use the DWEM Hospitality solution to the extent agreed over the course of the active period contracted, the rights to all new software versions and software enhancements, and additional technical support.

4 How are payments for the DWEM Hospitality solution made?

Billing is issued monthly.

5 What is the minimum usage period of the DWEM Hospitality solution?

The user is required to agree to a period of 12 months active use of the solution, excluding any period in which use is paused (passive use).